PetBird Xpress stocks 1,000's of items including Prime by Hagen. Quality Customer Care is our first priority - try calling us at 800-448-2014. We will ship your Prime by Hagen in 1 day. Count on dependable delivery and shipment tracking from UPS and Federal Express. PetBird Xpress is your source for quality branded products from HAGEN. We don't stock any inferior house brands. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.