Find Prime by Hagen at PetBird Xpress. Call our friendly customer service representatives at 800-448-2014 if you have any questions. Prime by Hagen orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Prime by Hagen are quality products from HAGEN that you can rely on. At PetBird Xpress we only offer branded products from premium manufacturers. Join our group of 12,000 satisfied customers! Whether you are a restaurant owner or a consumer - you can count on PetBird Xpress.