Thanks for considering PetBird Xpress as your source for Psittacal! If you need help don't hesitate to email or call our Customer Care Representatives. Psittacal are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. Manufactured by Clarks. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!