Thanks for considering PetBird Xpress as your source for Mist'r Wizard! If you need help don't hesitate to email or call our Customer Care Representatives. Mist'r Wizard are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like Stark. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.