PetBird Xpress is your source for 19 Lap, Floor & Foot Toys items including Heart Pop! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Expect your Heart Pop to leave our warehouse within 1 day. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.