At PetBird Xpress we would love to be your source for Punky Pal! Our knowledgeable Customer Service Reps will be happy to help with product information. Punky Pal are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.