PetBird Xpress stocks 1,000's of items including Punky Pal. Quality Customer Care is our first priority - try calling us at 800-448-2014. Punky Pal orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Count on secure shopping and dependable delivery from PetBird Xpress. Thanks for shopping for Punky Pal with us!