PetBird Xpress stocks 1,000's of items including Punky Pal. Quality Customer Care is our first priority - try calling us at 800-448-2014. Expect your Punky Pal to leave our warehouse within 1 day. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.