PetBird Xpress offers over 1,000 items including Punky Pal. Our Customer Care Representatives are standing by to help with your questions. Punky Pal orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.