PetBird Xpress is your source for 19 Lap, Floor & Foot Toys items including Punky Pal! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Punky Pal orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!