PetBird Xpress stocks 1,000's of items including Punky Pal. Quality Customer Care is our first priority - try calling us at 800-448-2014. We do stock Punky Pal and they usually ship within 1 day. We work very hard to honor our shipping and delivery estimates! At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.