Thanks for considering PetBird Xpress as your source for Rufus! If you need help don't hesitate to email or call our Customer Care Representatives. Rufus are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. PetBird Xpress is proud to represent Avian group. We never sell unproven off-brand products. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!