Thanks for considering PetBird Xpress as your source for Rufus! If you need help don't hesitate to email or call our Customer Care Representatives. Expect your Rufus to leave our warehouse within 1 day. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. Manufactured by Avian group. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.