Thanks for considering PetBird Xpress as your source for Rufus! If you need help don't hesitate to email or call our Customer Care Representatives. Expect your Rufus to leave our warehouse within 1 day. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. PetBird Xpress is proud to represent Avian group. We never sell unproven off-brand products. Count on secure shopping and dependable delivery from PetBird Xpress. Thanks for shopping for Rufus with us!