Find Rufus at PetBird Xpress. Call our friendly customer service representatives at 800-448-2014 if you have any questions. Rufus orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Rufus are quality products from Avian group that you can rely on. At PetBird Xpress we only offer branded products from premium manufacturers. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.