PetBird Xpress is your source for 3 Pet Bird Toys for Big Chewers items including Rufus! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Rufus are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like Avian group. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.