PetBird Xpress stocks 1,000's of items including Charm Carousels. Quality Customer Care is our first priority - try calling us at 800-448-2014. Charm Carousels are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. Charm Carousels are quality products from SC that you can rely on. At PetBird Xpress we only offer branded products from premium manufacturers. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.