PetBird Xpress stocks 1,000's of items including Charm Carousels. Quality Customer Care is our first priority - try calling us at 800-448-2014. Charm Carousels orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Charm Carousels are quality products from SC that you can rely on. At PetBird Xpress we only offer branded products from premium manufacturers. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.