PetBird Xpress stocks 1,000's of items including Nature Cluster. Quality Customer Care is our first priority - try calling us at 800-448-2014. Nature Cluster are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. PetBird Xpress is proud to represent PLANET. We never sell unproven off-brand products. Count on secure shopping and dependable delivery from PetBird Xpress. Thanks for shopping for Nature Cluster with us!