Thanks for considering PetBird Xpress as your source for Vege-Leather Tower! If you need help don't hesitate to email or call our Customer Care Representatives. Vege-Leather Tower orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like PLANET. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!