PetBird Xpress stocks 1,000's of items including Rope Ladder. Quality Customer Care is our first priority - try calling us at 800-448-2014. Rope Ladder are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like PLANET. We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.