Thanks for considering PetBird Xpress as your source for Multi-Cluster! If you need help don't hesitate to email or call our Customer Care Representatives. Multi-Cluster orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress is your source for quality branded products from PLANET. We don't stock any inferior house brands. Join our group of 12,000 satisfied customers! Whether you are a restaurant owner or a consumer - you can count on PetBird Xpress.