PetBird Xpress stocks 1,000's of items including CHIMES. Quality Customer Care is our first priority - try calling us at 800-448-2014. CHIMES are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. Manufactured by ZOO. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.