Thanks for considering PetBird Xpress as your source for CHIMES! If you need help don't hesitate to email or call our Customer Care Representatives. CHIMES orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress is proud to represent ZOO. We never sell unproven off-brand products. Join our group of 12,000 satisfied customers! Whether you are a restaurant owner or a consumer - you can count on PetBird Xpress.