Thanks for considering PetBird Xpress as your source for CHIMES! If you need help don't hesitate to email or call our Customer Care Representatives. Expect your CHIMES to leave our warehouse within 1 day. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. PetBird Xpress is proud to represent ZOO. We never sell unproven off-brand products. We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.