Find Prime by Hagen at PetBird Xpress. Call our friendly customer service representatives at 800-448-2014 if you have any questions. Expect your Prime by Hagen to leave our warehouse within 1 day. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like HAGEN. We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.