PetBird Xpress stocks 1,000's of items including Prime by Hagen. Quality Customer Care is our first priority - try calling us at 800-448-2014. We do stock Prime by Hagen and they usually ship within 1 day. We work very hard to honor our shipping and delivery estimates! Manufactured by HAGEN. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! Count on secure shopping and dependable delivery from PetBird Xpress. Thanks for shopping for Prime by Hagen with us!