PetBird Xpress offers over 1,000 items including Prime by Hagen. Our Customer Care Representatives are standing by to help with your questions. Prime by Hagen orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress is your source for quality branded products from HAGEN. We don't stock any inferior house brands. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!