PetBird Xpress stocks 1,000's of items including Prime by Hagen. Quality Customer Care is our first priority - try calling us at 800-448-2014. Prime by Hagen orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Manufactured by HAGEN. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! Join our group of 12,000 satisfied customers! Whether you are a restaurant owner or a consumer - you can count on PetBird Xpress.