Find Prime by Hagen at PetBird Xpress. Call our friendly customer service representatives at 800-448-2014 if you have any questions. Prime by Hagen orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Manufactured by HAGEN. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!