PetBird Xpress stocks 1,000's of items including Prime by Hagen. Quality Customer Care is our first priority - try calling us at 800-448-2014. We will ship your Prime by Hagen in 1 day. Count on dependable delivery and shipment tracking from UPS and Federal Express. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like HAGEN. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.