We would love to become your source for Mist'r Wizard! Please feel free to call or email us if you have any questions. Mist'r Wizard orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like Stark. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!