PetBird Xpress is your source for Mist'r Wizard items including Mist'r Wizard! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Mist'r Wizard orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress is your source for quality branded products from Stark. We don't stock any inferior house brands. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!