PetBird Xpress stocks 1,000's of items including Mist'r Wizard. Quality Customer Care is our first priority - try calling us at 800-448-2014. Mist'r Wizard orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like Stark. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.