Thanks for considering PetBird Xpress as your source for Mist'r Wizard! If you need help don't hesitate to email or call our Customer Care Representatives. Mist'r Wizard orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Manufactured by Stark. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.