PetBird Xpress is your source for 2 Pet Bird Hideaways items including Hide and Sleep! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Hide and Sleep orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Manufactured by SUNRISE. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.