Thanks for considering PetBird Xpress as your source for Balsa Buddies - Heart! If you need help don't hesitate to email or call our Customer Care Representatives. Balsa Buddies - Heart are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. Manufactured by BOP. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.