Thanks for considering PetBird Xpress as your source for Interactive Trick Toy! If you need help don't hesitate to email or call our Customer Care Representatives. Interactive Trick Toy orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Manufactured by BELL. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.