Thanks for considering PetBird Xpress as your source for The Total African Grey! If you need help don't hesitate to email or call our Customer Care Representatives. The Total African Grey orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Manufactured by FEATHER TREE. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!