Find Parrot Pals at PetBird Xpress. Call our friendly customer service representatives at 800-448-2014 if you have any questions. Parrot Pals orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.