Thanks for considering PetBird Xpress as your source for Parrot Pals! If you need help don't hesitate to email or call our Customer Care Representatives. Parrot Pals are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!