PetBird Xpress is your source for 15 Pet Bird Preening Toys items including Pongo Pinata! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Pongo Pinata orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress is your source for quality branded products from FIT. We don't stock any inferior house brands. Count on secure shopping and dependable delivery from PetBird Xpress. Thanks for shopping for Pongo Pinata with us!