Thanks for considering PetBird Xpress as your source for Pongo Pinata! If you need help don't hesitate to email or call our Customer Care Representatives. Pongo Pinata orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress is your source for quality branded products from FIT. We don't stock any inferior house brands. Count on secure shopping and dependable delivery from PetBird Xpress. Thanks for shopping for Pongo Pinata with us!