PetBird Xpress stocks 1,000's of items including Pippi. Quality Customer Care is our first priority - try calling us at 800-448-2014. Pippi are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like Avian group. Count on secure shopping and dependable delivery from PetBird Xpress. Thanks for shopping for Pippi with us!