PetBird Xpress is your source for 15 Pet Bird Preening Toys items including Lumpy! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Lumpy orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.