PetBird Xpress is your source for 15 Pet Bird Preening Toys items including Bed Basket! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Bed Basket orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.