PetBird Xpress is your source for 13 Pet Bird Books items including Parrot Sense! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Parrot Sense orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!