PetBird Xpress is your source for 13 Pet Bird Books items including Guide to the Quaker Parrot! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Guide to the Quaker Parrot orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.