Thanks for considering PetBird Xpress as your source for Nutri-berries! If you need help don't hesitate to email or call our Customer Care Representatives. Nutri-berries are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like Lafeber. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.