Thanks for considering PetBird Xpress as your source for Nutri-berries! If you need help don't hesitate to email or call our Customer Care Representatives. Expect your Nutri-berries to leave our warehouse within 1 day. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like Lafeber. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!