PetBird Xpress is your source for 4 Pet Bird Foraging Toys & Treat Puzzles items including Quick-Lock Crock! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Quick-Lock Crock orders are processed within 3 days. We ship from three warehouses via Fedex and UPS. We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.