PetBird Xpress is your source for 4 Pet Bird Foraging Toys & Treat Puzzles items including Quick-Lock Crock! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Expect your Quick-Lock Crock to leave our warehouse within 3 days. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.