PetBird Xpress is your source for 4 Pet Bird Foraging Toys & Treat Puzzles items including Quick-Lock Crock! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Quick-Lock Crock are stocked items that ship within 3 days! At PetBird Xpress you can always login to get updated shipping status. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.