Thanks for considering PetBird Xpress as your source for Peanut Puzzler! If you need help don't hesitate to email or call our Customer Care Representatives. Peanut Puzzler orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress is your source for quality branded products from BELL. We don't stock any inferior house brands. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!