We would love to become your source for Tropical Bits! Please feel free to call or email us if you have any questions. Tropical Bits orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. PetBird Xpress is your source for quality branded products from Scenic. We don't stock any inferior house brands. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!