PetBird Xpress is your source for 3 Hagen Tropican Lifetime Granules items including Parrot Granules! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Parrot Granules orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.