We would love to become your source for Cha-Cha Charlie! Please feel free to call or email us if you have any questions. Expect your Cha-Cha Charlie to leave our warehouse within 1 day. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like BELL. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!