PetBird Xpress is your source for 23 Acrylic & Plastic Pet Bird Toys items including Cha-Cha Charlie! Try emailing or calling us at 800-448-2014 - we'll do our best to answer your questions. Cha-Cha Charlie orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Cha-Cha Charlie are quality products from BELL that you can rely on. At PetBird Xpress we only offer branded products from premium manufacturers. We appreciate the opportunity to serve you! Join our 12,000 satisfied commercial and residential customers.