PetBird Xpress stocks 1,000's of items including Cha-Cha Charlie. Quality Customer Care is our first priority - try calling us at 800-448-2014. Cha-Cha Charlie are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. Cha-Cha Charlie are quality products from BELL that you can rely on. At PetBird Xpress we only offer branded products from premium manufacturers. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!