We would love to become your source for Cha-Cha Charlie! Please feel free to call or email us if you have any questions. Cha-Cha Charlie orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. Cha-Cha Charlie are quality products from BELL that you can rely on. At PetBird Xpress we only offer branded products from premium manufacturers. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.