PetBird Xpress stocks 1,000's of items including Cha-Cha Charlie. Quality Customer Care is our first priority - try calling us at 800-448-2014. Cha-Cha Charlie are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. PetBird Xpress is your source for quality branded products from BELL. We don't stock any inferior house brands. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!