Thanks for considering PetBird Xpress as your source for Busy Beak Board! If you need help don't hesitate to email or call our Customer Care Representatives. Busy Beak Board are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. Manufactured by BELL. At PetBird Xpress you will find only quality branded products - no private lable of knock-off items! At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.