Thanks for considering PetBird Xpress as your source for Love Machine! If you need help don't hesitate to email or call our Customer Care Representatives. Expect your Love Machine to leave our warehouse within 1 day. Its easy to track your shipment by clicking on MY ACCOUNT at the top of this page. PetBird Xpress is proud to represent BELL. We never sell unproven off-brand products. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!