Thanks for considering PetBird Xpress as your source for New Gizmo! If you need help don't hesitate to email or call our Customer Care Representatives. New Gizmo orders are processed within 1 day. We ship from three warehouses via Fedex and UPS. New Gizmo are quality products from BELL that you can rely on. At PetBird Xpress we only offer branded products from premium manufacturers. At PetBird Xpress, your satisfaction is our number 1 concern! We've been at it for over 15 years and we have satified thousands of customers like you.