Thanks for considering PetBird Xpress as your source for Fun Machine! If you need help don't hesitate to email or call our Customer Care Representatives. Fun Machine are stocked items that ship within 1 day! At PetBird Xpress you can always login to get updated shipping status. You won't find any Private Label knock-offs at PetBird Xpress . Just branded items from manufacturers like BELL. PetBird Xpress has been supporting pet bird owners since 1989 - count on us for dependable delivery and secure shopping!